Customer Confidentiality
We value our customers and are sensitive to the proprietary nature of your production line and your materials. Whether you are ordering equipment, providing us with materials to sample cut or are utilizing our cutting services, an in-house security system is in place that maintaining your company’s anonymity.

Equipment Orders
When an equipment order is placed, a job number is assigned and used throughout the production and assembly processes. Our engineering and manufacturing departments design and produce your equipment utilizing your specs but, at no time, are they aware of your company’s identity. We do not need to know how your company processes materials or its end use in order to develop a system to address your feeding and cutting needs. For this reason we do not sign non-disclosure agreements. If you think it is necessary to divulge trade secrets or proprietary information that requires us to sign a nondisclosure agreement, we will do so only after its been thoroughly reviewed by our legal counsel. The costs incurred for this review will be billed to you.

Sample Testing
If you would like to “try before you buy,” we offer sample testing services. When your sample material is received, an identification number is assigned. All internal correspondence relating to your sample carries this number. This number also appears on your samples when they are returned to you. Your company name never appears on your sample. Excess sample material is returned, if requested. If there is no request for the return of the sample, the material will be held for 4-6 weeks and then discarded.

New Customers
Prepayment required before delivery.

Established Accounts
The following criteria must be met in order to achieve established account status.

• Credit Check
• Two or more separate purchases must be placed within a 12 month period. If all criteria are met during the two initial purchases, an active established account will be created.
• All invoice payments must be made within the terms given the customer.
• Three supply trade references and financial institution information must be furnished.
• Credit limits will be set according to prior credit history with supply trades.
• For a customer's account to remain active, a minimum of one purchase must be made during each subsequent 12 month period. Customers with inactive accounts must re-establish active account status to obtain terms.
  
  
• Terms
  
  

  Order Value	Deposit Payments	Final Shipments
  $0 - $2,500	None (a)	Net 30 Days (a)
  $2,501 - $5,000	50% before work begins	Net 30 Days (a)
  $5,001 - $25,000	50% before work begins	50% before shipment
  $25,000 plus	50% before work begins	Individually reviewed and set
  (a) Payment terms for customers with established accounts only. Customers without established accounts will be required to pre-pay when purchase order is sent.